Frequently Asked Questions

Our courses are designed for everyone — from complete beginners to experienced bakers. No prior experience needed to get started.

Yes, a digital certificate is automatically generated upon completing each course. You can share it on LinkedIn or add it to your resume.

Courses range from 3 to 15 hours depending on the level. You learn at your own pace — lifetime access means you can rewatch any lesson anytime.

Absolutely. All payments are processed through Stripe, a globally trusted payment platform. Your card details are fully encrypted.

It's a pastry assistant powered by Claude AI that instantly answers your questions about recipes, techniques, and ingredients. Available 24/7 in Turkish, Russian, and English.

You can request a full refund within 7 days of purchase, no questions asked. Just email us at support@mycakealeks.com.tr.